Privacy

Records on your device

The app stores the treatments, medication formulations, doses and times you enter, as well as check-ins, moments, effects, notes, measurements, questions, preferences and a history of corrections. It does not require an account or a diagnosis.

This information helps you organize what you track and prepare for appointments. The app does not interpret your records to recommend treatment.

Storage and recovery

Records are stored in a SQLite database on your device, with the operating system’s protections and no additional encryption of the app’s own. Protect access to your device.

The app configures the database to be excluded from automatic system backups, but transfers between devices also depend on the operating system version and manufacturer.

Make a manual backup so you can recover your records. Losing your device or uninstalling the app without a copy may mean losing your history.

Backups and sharing

JSON backups and PDFs are generated on your device. They leave it when you choose to share them. The backup includes your complete history, including free-text entries and corrections, and is not password-protected. The PDF includes the observations you select.

Temporary copies may remain in the app and sharing caches. Old files are cleaned up when the app runs that routine, with no guaranteed deadline while the app is closed.

The destination you choose handles the file under its own rules. Deleting data in the app does not delete exported copies. The last backup date indicates that the file was generated, without guaranteeing that another service saved it.

Purchases and external services

When purchases are configured, the original store and RevenueCat process an anonymous installation identifier, IP address, technical data, receipts, products and access status. This data enables purchases, restoration and validation of Premium access. RevenueCat may also infer the country from the IP address for purchase analytics; according to its documentation, the IP address is then discarded. The app does not request your device’s location and does not send medications, doses, notes or measurements to these services.

This version has no sign-in, ads, usage analytics, session recording or remote error-reporting SDK. PostHog is not integrated. An anonymous purchase identifier does not mean that no personal data is processed.

Providers may retain transactions to meet their obligations. See your store’s policies and the RevenueCat policy. Restoring purchases recovers Premium access, not health records.

These providers may process technical and purchase data outside Brazil, under their policies and the safeguards required by applicable law. This does not transfer your health records, which remain on your device.

Reminders and links

Notification permission is requested when you enable reminders. Notifications are discreet by default. If you enable details, the medication name and amount may appear on your lock screen.

When you open educational sources or manage a subscription, the browser or store receives the request. No health records are included in these links.

Exporting, deletion and your rights

You can export and delete your records in Settings without a subscription. They remain on your device until deleted. When you restore a backup, a previous local copy allows you to recover the earlier state; deleting all data also removes that copy.

Deleting records does not cancel subscriptions or delete transactions retained by the store or RevenueCat.

To request deletion of your EntreConsultas purchase data in RevenueCat, email hi@cartae.com.br with the subject “Excluir dados de compra” and the order number shown on your store receipt. We respond within 15 days, confirming deletion or explaining what must be retained to meet legal obligations.

You may request confirmation and access, correction, information about sharing, anonymization, blocking or deletion, and exercise the other rights provided by Brazil’s General Data Protection Law (LGPD). The request will be assessed according to the processing carried out and legal retention obligations.

Support requests

When you contact us, we receive your email address and message content to respond to your request. Do not send documents, backups or health records when asking for support.

About this website

These pages have no forms, advertising cookies or analytics. The website is hosted on Cloudflare Pages.

Cloudflare processes technical access data, such as IP addresses, routing and system information, to deliver and protect the website. See the Cloudflare privacy policy.

Changes to this policy

This policy describes the current version of the app and this website. Changes to data processing will be reflected here, with an update to the date above.